Privacy Policy

Effective Date: 9th August 2024

1. Introduction

Welcome to AutismFriendlyToys.com. We at IP Zhangaliyeva (“we”, “us”, or “our”) are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and share your personal information, and how you can exercise your rights under the General Data Protection Regulation (GDPR).

2. Data Collection

2.1 Information We Collect

We collect the following types of personal data:

  • Personal Identification Information: Name, email address, postal address, phone number.
  • Payment Information: Credit card details, billing information (processed by third-party payment processors).
  • Technical Data: IP address, browser type, operating system, and other related data.
  • Usage Data: Information on how you use our website, such as pages visited, time spent on the site, and links clicked.
  • Marketing Preferences: Your preferences in receiving marketing from us.

2.2 How We Collect Information

We collect personal data through:

  • Direct Interactions: When you create an account, make a purchase, or contact us via email.
  • Automated Technologies: As you interact with our website, we automatically collect technical data and usage data through cookies and similar technologies.
  • Third Parties: We may receive personal data from third-party services like payment processors and marketing partners.

3. Data Usage

We use your personal data for the following purposes:

  • To Process Transactions: To process and deliver your orders, manage payments, and communicate with you regarding your purchases.
  • To Improve Our Website: To analyze usage data and improve our website’s functionality and user experience.
  • To Provide Customer Support: To respond to your inquiries, complaints, and requests.
  • To Send Marketing Communications: If you have opted in, we may send you newsletters, promotions, and updates about our products.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Data Storage and Security

4.1 Data Storage

Your personal data is stored securely on servers located within the European Economic Area (EEA). We ensure that appropriate technical and organizational measures are in place to protect your data from unauthorized access, alteration, or disclosure.

4.2 Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

4.3 Security Measures

We employ industry-standard security measures, including encryption, firewalls, and secure access controls, to protect your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Data Sharing

5.1 Third-Party Service Providers

We may share your personal data with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These third parties are required to comply with GDPR and to protect your data.

5.2 Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your personal data may be transferred to the acquiring company.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
  • Right to Restrict Processing: You can request that we limit the processing of your personal data under certain circumstances.
  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data for direct marketing purposes.
  • Right to Withdraw Consent: If you have given your consent to the processing of your personal data, you have the right to withdraw it at any time.

7. Exercising Your Rights

To exercise any of your rights, please contact us at zhangaliysal@gmail.com. We will respond to your request within one month. If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority in your country of residence.

8. Cookies

We use cookies and similar technologies to collect usage data and improve your experience on our website. You can manage your cookie preferences through your browser settings. For more information, please refer to our [Cookie Policy].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email. Please review this policy periodically to stay informed about how we are protecting your personal data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

IP Zhangaliyeva
Address: Buzurbayeva 4b block 1, 4, Almaty, Kazakhstan
Email: zhangaliysal@gmail.com

Thank you for trusting AutismFriendlyToys.com with your personal data.